Refund policy

RETURN AND REFUND POLICY

We want you to love what you ordered. If something isn't right, here's how returns work.

Right to cancel (UK/EU customers) Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving it, without giving a reason. To exercise this right, contact us at info@theoldmoneylooks.com within that period.

Returns

  • Items must be returned within 14 days of your cancellation notice
  • Items must be unworn, unwashed, with original tags attached and in original packaging
  • Return shipping costs are the customer's responsibility unless the item is faulty or incorrect
  • Once we receive and inspect the return, we will process your refund within 14 days to your original payment method

Faulty or incorrect items If you received a faulty or incorrect item, contact us at [EMAIL] with your order number and photos of the issue. We will cover return shipping and offer a replacement or full refund.

Non-returnable items

  • Items marked as final sale
  • Underwear and swimwear (for hygiene reasons), unless faulty

Contact For any return or refund query, email info@theoldmoneylooks.com